Hyster enjoys a terrific relationship with the majority of its clients due its focus on creating total customer satisfaction through its world class production. Our objective is to foresee the needs of all our customers along with address them with lift trucks which provide the value, the performance and the reliability which they demand.
At Hyster, we believe in starting with the customer. We annually conduct focus groups and provide an on-going voice of customer research both online as well as in the field. We have more than 400 design engineers to translate that input into smart designs by applying our rigorous review gate process. Advanced tools and virtual prototype builds help ensure the best equipment practices come together. Other advanced tools like virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
In order to ensure the lowest ownership cost and total dependability all of Hyster's equipment are subjected to physical, environmental and virtual tests. Not only do we test against our own standards, but we are always testing against the competition's products as well. Our final tests happen in real-world customer applications so as to make certain that our products have met our strict standards.
Demand-Flow Manufacturing That is Lean and Smart
Our world-class manufacturing at Hyster is driven by Demand Flow Technology or DFT. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total client satisfaction and flawless quality 100 percent of the time, all the time.
Total Quality All The Time
To initiate quality from the beginning, Hyster utilizes an integrated MES or Manufacturing Execution System. The job of the MES is to manage the flow of production. The MES coordinates line activities like for instance quality verification and part sequencing. It also utilizes torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in each and every shift. These audits actually hold each employee accountable for constant quality, together with the 5s workplace organization in place to help us accomplish it.
As standard with all our products, Hyster provides a huge range of features. The corporation has remained fully devoted to its key focus on safety and quality, on being innovative each and every time, and by providing some of the best material handling equipment on the market. These are just some of the reasons the company has become a leader within the industry.